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Unified Communications (UC)

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Voice

We hear you loud and clear.

You may think there's nothing too exciting about phones. It seems like everyone from your nine year old niece to your ninety year old grandfather has a phone in their pocket these days. The exciting part comes when you find out how your voice service can help reduce costs and increase productivity for your business. You hear what we're saying?

From call control to voice gateways and telephony extensions, get your unified communications voice services and applications delivered on-premises and in the cloud. We've built our platform with Cisco's UC product line with extensions to Microsoft, Avaya and others so you can be sure you're getting the very best in class. Welcome to the new voice.

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Video

It may have killed the radio star, but it can certainly help build your business.

From content to communication to collaboration, the way we use video at work is increasing with rapid speed and it's certainly not going away – the next generation of interacting is here.

Whether it's used for training, one-on-one meetings, or video conferencing with a distributed work team, there are a variety of ways we can help you incorporate video to improve productivity and responsiveness. From conference room to desktop, we've got you covered.

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Data Communications

Get in contact in an instant.

Even though we're all so dependent on phones, they're certainly not the only way we get in touch anymore. See who's available and connect with contacts using email, voice messaging, instant messaging and more. Customizable communication options are available for use inside and outside your organization so you can enhance productivity and reduce communication delays.

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conferencing

Web Conferencing

Sometimes you can be in two places at once.

Is your day spent managing the meetings you have scheduled? With the global market, it's nearly impossible – or extremely expensive - to be at every meeting in person. Web Conferencing services let you conduct online meetings over the web in real time from anywhere, anytime, on any device. Now that's flexibility. Not to mention all the time and money you can save from hosting and attending meetings without leaving your desk.

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BYOD (Bring Your Own..... Device)

The BYO that's work appropriate.

With the increase of personal mobile devices like cell phones, laptops and tablets, many companies are facing challenges with managing administration and security. Our ITSM solutions are geared towards solving these issues and mitigating risk. You can give your employees the flexibility and comfort of using their own device while giving yourself a little peace of mind.

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Wait, there's more...

This is what sets us apart from the pack.

Why stop there? As part of the Red Forge service, we also provide ongoing support so you can be sure your team is communicating with best-in-breed collaboration tools.

We're not just trying to sell you IT network components. Our service is different because we're providing a comprehensive IT solution delivered as a utility.


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Analyze

Techical Consultative Engagement

It's not always easy and it's rarely planned, but things do change. We're prepared, and we make sure you are, too. In addition to learning about your environment during the design of your solution, we create a technology roadmap for your organization. There's a plan in place, no matter what may come.


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Administer

Proactive Configuration Management

Your organization's communications are really important; stability is paramount. We continuously perform administrative updates to reduce defects and ensure top-notch performance of your network.


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Restore

Engineering Response

Stuff happens. When it does, we fix it. And then we take the time to provide you with all the information, including triage, analysis, and fault resolution.


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Monitor

Remote Monitoring and Management

We ensure your infrastructure is functioning at the highest level, so that you can take on projects most valuable to your organization. You finally get to do the things you've had to put off for so long!


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Equip

Hardware and Software as a Utility

Ever wish there were more hours in a day? With our Proactive Technology Refresh, at least you get a few of them back. Say goodbye to juggling vendor meetings and reviewing costly upgrade proposals.


Who We Are

We've created a better way for businesses to install, operate and manage IT infrastructure in a reliable, predictable, secure way that helps drive value to their organization.

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360 Mt. Kemble Avenue
Morristown, NJ 07960
+1 973 775 3025